Terms of sale
These terms apply when you buy from the Courtivo shop.
Last updated 4 November 2026
On this page · 7 sections
1. Who we are
Courtivo is a sports shop in Lahore. If you have a question about these terms, WhatsApp or call us on +92 336 4722458, or email support@courtivo.pk.
2. Prices
Prices are shown in Pakistani rupees (Rs). The price you see when you place your order is the price you pay.
3. Placing an order
To order, you give us your full name, mobile number, email, city, area and full address. We verify your email with a 6-digit code before the order is placed. Once it is placed, we email you a receipt and a private tracking link.
4. Payment
You pay in cash when your order is delivered. Nothing is charged when you place the order.
5. Delivery
We deliver all over Pakistan, by courier, and give an estimate in working days. Shipping and delivery has the details.
6. Changes and cancellations
You can change your delivery address, or cancel your order, from your tracking page until it is out for delivery. After that, message us on WhatsApp.
7. Swaps and warranty
You can swap an unused racket within 7 days. Every racket we sell is genuine and comes with a warranty. Returns, swaps and warranty has the details.